Customers read less, decide faster, and respond only to what’s useful. The traditional approach—when a company simply blasts a mass mailing—no longer works.
The answer is the AI-Sender. It makes outreach smart because it considers each customer’s context. A message is sent either based on a person’s interests and status (for example, “looking for a tour to Spain” or “loyal customer”) or as a reaction to a recent action. Every message drives one clear outcome: a reply, a booking, or a payment in the customer’s preferred channel—WhatsApp, Instagram, Viber, Telegram, Messenger, or on your website.
From mass mailing to a personal dialogue
The main problem with classic mailings is the lack of context. If a clinic offers a discount on injectables to someone who only asked about back massage, it won’t resonate. People expect care that accounts for their history and needs.
The AI-Sender changes the approach. Messages aren’t created “for everyone” but for a specific segment or event. Each one has personal context and leads to a single clear step (“Confirm appointment,” “Add to order”). For the business, that means more replies and fewer unsubscribes: proactive outreach becomes genuinely useful communication.
The key element is the instant AI agent response. When someone replies to such a message (e.g., asks a clarifying question), they don’t have to wait. The AI agent immediately continues the conversation 24/7, consults, books a time slot, or qualifies the lead—driving the dialogue to a result.
That’s why conversion grows—not thanks to “magic,” but because the biggest obstacle disappears: extra steps. The customer gets a relevant offer at the right moment and, most importantly, an immediate response. The system drives the conversation to a logical outcome: payment, booking, or consultation.
Results our clients see
Case 1: Marketing agency (Proactive outreach)
Goal: Attract new clients for an “AI automation” service from an existing but inactive contact base (collected from Telegram chats and Instagram).
Solution: We launched proactive, segmented outreach. The AI-Sender delivered a Telegram message with a prompt that encouraged conversation (e.g., “What lead-gen tool are you using now?”). In parallel, we tested the Instagram base for comparison. The AI agent handled replies instantly, 24/7.
Results:
Case 2: Author’s tours (Automation + 24/7 qualification)
Goal: Instantly handle 100% of inbound requests from the website and Instagram—especially outside business hours—and filter out non-targeted inquiries.
Solution: We set the AI-Sender to respond instantly (within 30 seconds). After receiving a request, the AI agent immediately wrote in messenger, asked 2–3 qualifying questions (budget, dates, number of people), and offered ways to proceed.
Results:
Case 3: E-commerce / D2C brand (Proactive outreach + Automation)
Goal: Increase average order value (AOV) and reactivate the “dormant” customer base.
Solution: We implemented two scenarios.
Automation (Upsell): 15 minutes after an order, the AI-Sender offered a complementary product “in the same package” with a small discount.
Proactive outreach: We segmented dormant customers (no purchase in 90+ days) and sent personalized offers based on past purchases.
Results:
MyChatBot tools that power smart outreach
MyChatBot is a no-code platform where the AI agent and AI-Sender operate in one system to deliver all the scenarios above.
- Omnichannel inbox. The platform pulls conversations from WhatsApp (including personal numbers), Telegram, Facebook/Instagram DM, Viber, and the website widget into a single window.
- AI manager (Core). The agent understands natural language (text and voice) and images, responds 24/7 using your knowledge base, and instantly continues replies to outreach.
- Segments & Triggers. Configure targeted flows by status (e.g., post_order, abandoned_cart) and launch proactive outreach to a chosen segment (e.g., back_in_stock or promo_group_A).
- Personalization. Templates auto-insert a name, product title, or payment link—shortening the path to the target action.
- Flexible controls. Daytime “quiet hours,” frequency caps, and automatic series stop as soon as a person replies.
- Analytics. A unified dashboard shows the whole business picture: total sales, AOV, profit by channel (Telegram, Instagram, WhatsApp), CRM-funnel statuses, and ad campaign analytics (CPA, conversions).
- Useful integrations. Deep integrations with your stack: connect key CRMs (KeyCRM, SalesDrive, Bitrix, Kommo, Zoho, HubSpot), calendars (Google Calendar, Altegio), and more.
Effective outreach in 2025 isn’t about the number of messages. It’s about smart proactive campaigns that respect audience interests and timely automated touches that feel like service.
The AI-Sender works equally well for products and services. MyChatBot helps you set up the process—from first lead to repeat purchase—with one inbox, one-click buttons, fine-tuned controls, and clear analytics.
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