The challenge
Hundreds of "how much?" comments and DMs piled up daily, and most went cold before anyone replied.
The team couldn't watch Instagram, TikTok, Facebook and Threads at once.
The solution
A social AI agent now runs the accounts end to end, built on MyChatBot capabilities:
- One agent, every network, scheduling and publishing to Instagram, Facebook, TikTok, YouTube, LinkedIn, X, Threads and more from a single plan.
- Replies to every DM and comment, the social agent answers in your brand voice and turns engagement into tracked CRM leads.
- Analytics that drive the next post, the dashboard shows what converts so the calendar is built around what works, not guesses.
- Content on tap, tied to Content Factory, the agent generates the captions, creatives and variants it then schedules.
- Human when it matters, silent hand-off and Flight Control bring a person in for sensitive replies, the rest runs itself.
The social agent replies in under a minute on every network and DM sales rose 52%.
What was deployed
Agents used
Social ManagerContent FactoryLead Qualifier
Channels connected
InstagramFacebookTikTokLinkedIn
"Every comment becomes a private chat that closes, while we sleep."
Yana Shevchenko
Social Lead
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