AI Voice Agent, a voice chatbot for phone calls, picks up every inbound call, makes outbound calls, qualifies leads, sends reminders, runs mass campaigns and writes every result into CRM, 24/7, in any language, at human voice quality.
Without a voice agent, your business loses calls, leads, repeat sales and control over communication. With one, every missed call gets answered, every lead gets qualified, every reminder gets made. In any language, at human voice quality, around the clock.
No more missed calls, no more "we'll call you back". The AI Voice Agent picks up instantly, asks the right questions, books appointments, sends payment links by SMS, and pings a human only when the lead is hot or the request is complex.
Need to call 10,000 contacts? The AI Voice Agent calls every single one, in their language, on their schedule, with full context, and writes every result back to CRM. Lost customers, lapsed leads, abandoned carts, all called, all tracked, no manager fatigue.
No-shows kill your revenue. The AI Voice Agent calls in advance to confirm appointments, remind about payments, push order pickups and re-confirm bookings. After the call, automatic SMS or Telegram with the next step.
A live dashboard for every call, pickup rate, average duration, conversion to lead, conversion to sale, top refusal reasons, manager workload and SLA. Plus AI insights that pinpoint exactly where the script breaks.
Every form submission, every missed call, every abandoned cart gets a follow-up call within minutes. The AI runs your script, asks budget / timing / decision-maker questions, scores the lead, and only the hot ones go to your sales team.
Hot lead detected? The AI hands the live call straight to a sales manager, with full call transcript, lead score, budget signals and next-best-action. The customer never repeats themselves. The manager never starts cold.
Every call writes itself into CRM, full transcript, AI summary, next-best-action, tagged status. Triggers post-call SMS / Telegram / WhatsApp, creates manager tasks, and queues the right follow-up sequence based on what was actually said.
The AI voice agent runs on the Calls channel of your existing agent. It is built from the same instructions and knowledge base as your chat channels, so it speaks for the same business as the agent that answers your messages.
Choose how calls reach it:
One connected number handles both inbound and outbound calls. Pick a voice after listening to a preview; the voice also sets the agent’s primary language. Add extra languages and turn on Automatic language switching so the agent detects the caller’s language mid-call. You can also set the first message, speech speed and a maximum call duration.
Before going live, use Make a test call to talk to the agent in your browser. If you later change the agent’s instructions, click Sync Agent to push them to the voice agent.
The agent finishes the job instead of just taking a message. Booking is configured once on the assistant and works on voice calls too: the agent quotes real free slots and writes the appointment into the native calendar, Google Calendar or Altegio.
Answers come from your Knowledge Base. It is captured as a snapshot when you create the Calls channel, so if you change which integrations feed the agent, recreate the channel.
When you place an outbound call to a specific lead, the agent receives that lead’s context: profile, custom fields, notes and tasks. It knows who it is calling and why.
On your website, the Web SDK lets the agent call functions on your page while it talks, such as searching a catalogue, applying a discount code or jumping to a section.
When a call ends, MyChatBot writes it into the client’s chat: the full transcript and a playable recording. The chat is matched by phone number, so a returning caller lands in the same thread, and calls appear on the Chats screen alongside text conversations.
Calls are billed by duration, converted into your plan’s AI messages and prorated by the second. See pricing for plans.
In Channels, open your agent’s Calls channel, choose SIP Trunk or Twilio Account, pick a voice, enter the number and provider details and click Connect phone number. Then turn on Connect agent to this channel: the channel stays off until you switch it on. A phone number can be connected to only one Calls channel.
Yes. Choose the Web SDK provider, click Create SDK Agent, copy the Agent ID, turn on Connect agent to this channel and paste the embed code into your site. Visitors click a microphone button and talk to the agent in the browser. Transfer to a human operator, auto-recall and outbound dialing work only with phone providers.
The voice you pick sets the primary language. You can add more languages, each with an optional greeting, and turn on automatic language switching so the agent follows the caller’s language. Additional languages move the agent to the higher-quality v3 Conversational voice, which bills at the higher rate.
The client’s status changes to NotAnswered, or to WrongNumber for an invalid number. With auto-recall on, the agent calls again after the interval you set, up to 3 attempts. The status change can also trigger a follow-up message in another channel, sent once rather than after every retry.
By call duration, converted into your plan’s AI messages: high-quality voices use more messages per minute than standard voices. Billing is prorated by the second with no per-call minimum, and Web SDK calls use the same rates. Post-Call Functions, if you configure them, add a small fixed charge per call that runs them.
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AI team members for every part of your voice workflow, inbound, outbound, qualification, reminders, mass calls, CRM and analytics.
Set up an AI Voice Agent, voice, scripts, phone numbers, AI agent connection.
Prepare a call script, opener, qualification questions, offer and clear CTA.
Design a CRM structure for voice calls, sources, stages, tags, transcripts.
Review competitor sales calls: scripts, tone, qualification, follow-ups.
Create a post-form-submission call flow that qualifies in 4-6 questions.
Prepare a voice-commerce setup, phone-based ordering, payment links by SMS.
Configure an AI Voice Agent for qualification, sales and routing to managers.
Integrate Voice AI with your CRM, every call writes status, transcript, score.
Plan a mass voice campaign, audience, script, time-slots, budget.
Build a Voice AI calendar, outbound waves, retention calls, win-back batches.
Prepare a post-call follow-up, SMS, Telegram, WhatsApp, email, by intent.
Sharpen the offer for voice calls, short hook, value angle, clear CTA.
Set up a dashboard for Voice KPIs: calls, leads, sales, refusal reasons, SLA.
Audit your AI Voice Agent, script breakage, refusal hotspots, response time.
Group your contact base by behavior, intent and tags for personalized calls.
Write a voice sales script with hooks, objections, qualification and close.
Turn business goals into a clear Voice AI brief, scripts, KPI, hand-off rules.
Create a voice-friendly product catalog, short descriptions, pricing, SMS link.
Prepare a Voice AI creative package, opener, hook, follow-up SMS, hand-off triggers.
Design a Call → CRM → manager funnel from first call to closed sale.
Create a voice-ready offer with hook, social proof, pricing and SMS payment link.
Design a Voice support flow, IVR, FAQ, escalation rules and human handoff.
Script a short voice ad, strong hook, story arc, clear CTA, follow-up SMS.
Build an AI Voice Agent launch plan with milestones, owners and KPIs.
Real case studies, tactical playbooks and technical how-to's, everything you need to turn voice calls into a full AI-powered sales and CRM engine.
A playbook for AI voice calls that sound human, low latency, natural scripts and clean handoff, built on the MyChatBot Calls SDK.
A playbook for reminder calls that confirm the appointment, answer prep questions and rebook on the spot, across every location you run.
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Mass outbound calling automated on the MyChatBot Calls SDK: behavior segmentation, per-region routing, script variants, and a live agent on every answer.
A deep-dive into prompt architecture for AI Voice, latency, scripts vs free speech, layers, retrieval and live handoff on the MyChatBot Calls SDK.
How to put an autonomous voice agent in front of your pipeline so no new lead waits for a callback.
A 5-minute guide to connecting AI Voice Agent via the MyChatBot Calls SDK: number, Knowledge Base, CRM, transfer rules and go-live.
For businesses, agencies and teams running voice at scale. We'll set up your AI Voice Agent, connect your phone numbers and CRM, and build a rollout plan tailored to your scripts.
See plans and trial terms. No demo call. Every feature unlocked during the trial. Go from signup to shipped automation in an afternoon.