Starting point: leads going cold before the first call
The team bought plenty of leads but called them slowly, a rep might dial a web lead hours or a day later, long after interest had cooled. Lead-to-sale sat around 8%, and most of the loss happened in the gap between a lead arriving and anyone calling it. Speed-to-lead was the whole problem.
AI Voice on every new lead
They put a MyChatBot voice agent on the Calls SDK in front of the pipeline. The instant a lead arrived, the agent called, in minutes, not hours, qualified it in a natural conversation, answered the common objections from the Knowledge Base, and booked the hot ones with the human closers via Google Calendar.
Turning speed into conversion
Calling every lead in minutes changed the math. The agent reached people while intent was still high, ran create_crm_deal on the qualified ones with a chat link, and triggered voice Follow-ups on anyone it could not reach first time. The closers stopped cold-dialing and spent their time only on warm, booked calls.
Where humans stepped in
The agent qualified; people closed. Hand-off Control transferred hot prospects straight to a human closer or booked them in, with Flight Control alerting the team in Telegram. The AI did the relentless first-touch volume; the team did the high-value closing.
Result: lead-to-sale from 8% to 47%
In about 60 days lead-to-sale climbed from 8% to 47%, driven almost entirely by speed-to-lead and consistent follow-up, all tracked in one CRM. The team did not buy more leads; it stopped wasting the ones it had. One voice agent in front of the funnel, on MyChatBot.