AI Organization Structure

Design a team of people and AI agents

Describe your business and its processes. The builder suggests roles, shows which tasks a MyChatBot agent can take and which stay with people, and estimates the hours it frees. Everything is calculated in your browser.

Ready structures by industry

Each structure lists the roles of a typical small business, the tasks of every role, and what an AI agent does or does not cover.

E-commerceChat orders, support, content and catalog: where agents help and where people stay.11 roles · 22 agents and toolsReal estateEnquiries, listings and follow-ups with AI agents; showings and deals stay with realtors11 roles · 25 agents and toolsBeauty salonMasters stay at the chair; AI agents answer messages, book visits and nudge quiet clients9 roles · 22 agents and toolsEducationAI agents handle enquiries, trial bookings and follow-ups; teaching stays with your team10 roles · 24 agents and toolsHotels and restaurantsRoutine messages and booking slots go to AI agents; kitchen, floor and welcome stay human.10 roles · 18 agents and toolsAgenciesInquiries, content drafts and chat stats with AI; strategy and clients stay with your team10 roles · 20 agents and toolsRetailRoutine chats, calls and product drafts go to AI agents; shop floor and till stay human.11 roles · 20 agents and toolsAutomotiveRoutine enquiries, booking slots and parts lookups go to AI; repairs and deals stay human11 roles · 23 agents and toolsLegal servicesIntake, booking and follow-ups with AI agents; advice and decisions stay with lawyers10 roles · 26 agents and toolsFinancial servicesEnquiries, bookings and follow-ups with AI; advice, checks and sign-off stay with people10 roles · 25 agents and toolsSaaS and ITDemo requests, tier-1 support and follow-ups with AI; product and key accounts stay human10 roles · 25 agents and toolsClinicsDoctors keep every medical decision; AI agents answer enquiries, book visits and follow up10 roles · 22 agents and toolsFitness and studiosTrainers stay on the floor; AI agents answer messages, book visits and nudge quiet leads11 roles · 25 agents and toolsTravel agenciesFirst replies and tour matching go to AI agents; trips, bookings and money stay human.10 roles · 26 agents and tools

How the estimate works

A person is paid for about 168 hours a month, but only roughly a quarter of that is real work (20-32% in practice) and about 15% produces results. The rest is waiting, switching between tasks and meetings. These shares are assumptions you can change.

An AI agent works around the clock: about 730 hours a month, every one of them working. It takes the volume work: replies, follow-ups, drafts, reports. People keep judgement, negotiation, relationships and physical work.

The multiplier is 1 ÷ (1 − the share of work AI takes). If AI takes 80% of the volume work in sales, one person with AI handles what five people handled before: ×5. In the target scenario the share is set per department (sales up to 80%); a role with mostly human tasks gets proportionally less. Every share is a slider.

On top of that an agent works around the clock. A person covers about 40 of the 168 hours in a week, so staffing every hour by hand would take 4.2 shifts per seat. The page shows this as a separate block with its cost; it is not an extra multiplier, because a person is still the bottleneck for the share AI hands over.

Saves = paid hours × the cost of an hour (the average you enter at the start, adjusted by department) × the share of work AI takes. Earns = the margin from extra sales: faster replies and follow-ups add conversion, more content and campaigns add leads, calculated from your leads, average check, margin and conversion. AI cost = the plan plus replies beyond the included ones, at the prices on the pricing page.

The conservative scenario counts only what the product documentation supports today, by task status, and half of the assumed extra sales. The result is an estimate to discuss, not a forecast of revenue or headcount.

What this model does not cover

MyChatBot agents work through chats, calls, files and connected apps. These tasks stay with people or with other tools:

  • Bookkeeping, tax returns and payroll. There are no accounting, payroll or tax tools; agents can at most log payments and invoice emails into a spreadsheet.
  • Contracts and legal documents. Drafting, review and e-signing are not covered.
  • Hiring decisions. The recruiter agent sources candidates on Work.ua and drafts follow-ups; people decide.
  • Physical and on-site work: deliveries, repairs, treatments, teaching in a room, cooking.
  • Refunds and moving money. Refunds are issued in your payment system.
  • Starting a conversation on Instagram, Messenger, TikTok or WhatsApp Business. These platforms need the customer to write first.
  • Order status from shop platforms and carriers. Shopify orders and carrier tracking are not synced.
  • Buying media or changing bids and budgets in ad platforms.
  • Connecting your accounts. Authorisations, QR scans and API keys must be entered by the account owner.

Frequently asked questions

Does the builder send my description anywhere?

No. The description is matched against a keyword list in your browser, and nothing is sent to MyChatBot or anyone else.

Where do the hours and percentages come from?

The hours are our modelling assumptions for one typical full-time person in a small business, and the saved shares are defaults you can change with the sliders. Treat the result as an estimate to discuss, not a measurement.

Does this mean AI replaces people?

No. The structure is built around people and AI agents working together: agents take repeatable work such as answering messages, follow-ups and reports, and people keep judgement, relationships, physical work and decisions.

Can MyChatBot do the accounting or payroll?

No. Accounting, payroll, tax and legal work are not covered. Agents can at most log payments or invoice emails into a spreadsheet for your accountant.

How do I start from a structure?

Open the structure for your industry, pick the roles where agents cover the most hours and create an account. The structure lists which agent or routine does each task and what a person must set up.

Where does «one person plus AI equals five» come from?

From the formula 1 ÷ (1 − the share of work AI takes). It holds where AI takes about 80% of the volume work, for example replies and follow-ups in sales. In other roles the share is lower and so is the multiplier. The page shows the share and the formula next to every number.

Where do the salaries come from?

They are illustrative figures for a small business, not statistics, and they are editable fields in the table. Replace them with your own and the savings recalculate.

Build your own structure with MyChatBot

Create an account, connect one channel and start with the roles where agents already cover the most hours.