NEW AI Agent CRM with Wizard Control

AI Agent and CRM System for HoReCa: Reservations, orders, regulars

A new type of Customer Management System. Chats, leads, pipelines, outreach, tasks, documents, analytics, all driven by AI agents and a Wizard command layer.

AI Customer Management System

An AI operating system for customer work

Ten modules. One AI layer. Everything your team needs to find leads, talk to them, close them and never let anything fall through the cracks.

01 / 08
Active Reservations

One command center for every guest conversation

All venue channels, Instagram, WhatsApp, phone, delivery apps, in a single AI inbox tied to reservations, orders and guest profiles.

  • Every chat linked to reservation, order history and dietary preferences
  • AI takes reservations, sends menu, handles delivery orders 24/7
  • VIP guests and large parties auto-flagged for managers
Active Reservations, unified AI inbox with guest profile
02 / 08
Order Pipelines

Reservation and order pipelines: never lose a guest

Run separate pipelines per service (dine-in, delivery, catering). AI scores reservations, surfaces no-show risks.

  • Pipelines per service: dine-in, delivery, catering, events
  • Reservation-score on every card, no-show alerts
  • AI proposes next action: confirmation, table swap, special offer
Reservation pipeline, Kanban view with bookings across stages
03 / 08
Reservation Calendar

A calendar tied to tables, staff and guests

Every reservation, event, delivery slot in one calendar, tied to the guest profile and to your AI.

  • Day / Week / table / staff views with drag-to-reschedule
  • Reservations auto-attach to the matching guest and party size
  • AI confirms reservations T-24h and T-2h via WhatsApp / SMS
Reservation Calendar, week view with tables and bookings
04 / 08
Any source → AI First

Connect every channel. AI replies first to every guest

Website forms, ads, messengers, webhooks, every lead is routed through AI agents that open the conversation instantly. No cold queues. No forgotten contacts.

  • Capture from booking, DMs, delivery apps, phone and API
  • Instant AI reply through Personal WhatsApp, Telegram, Voice
  • Auto-assign by service, location or party size
Reservation Outreach, HoReCa lead capture automation
05 / 08
Venue Triggers

AI-triggered HoReCa automations

Wire any external event, payment, booking, form, webhook, into a chained AI sequence. Reactivation, reminders, confirmations, upsells, delivered by agents through the right channel.

  • Webhook-driven triggers with named sequences
  • Agent instruction or custom message per step
  • Multi-channel routing, tries until it lands
Venue Trigger Outreach, HoReCa event-based AI campaigns
06 / 08
Guest Outreach

Personal invitations for every guest segment

Segment guests by visit frequency, party size, preferences. AI sends personalized event invitations and seasonal menus.

  • Segments: regulars, VIPs, lapsed, by occasion type
  • AI personalizes by visit history, dietary needs and party size
  • Throttled, hospitality-friendly cadence
Guest Outreach, AI campaign builder for HoReCa
07 / 08
Venue Wizard

Your AI venue control layer

Wizard is a Claude-grade AI inside your venue CRM. Ask which dish drives most repeat visits, which slots fill fastest, which guests to retarget.

  • Ask anything across reservations, orders, menu and guests
  • Wizard creates tasks, sends offers, manages waitlist
  • Multi-chat history per venue, fully auditable
Venue Wizard, AI control layer for HoReCa
08 / 08
Venue Analytics

An AI venue control dashboard

Reservations, no-shows, average ticket, top dishes, repeat rate, channel performance. Wizard tells you what to push tonight.

  • KPIs: reservations, no-shows, average ticket, repeat rate
  • AI insights: best dishes, best slots, churn risk
  • Export to PDF, Google Sheets or live webhook
Venue Analytics, reservations, dishes and revenue
AI Channels for CRM

AI channels wired into your CRM system

Every conversation, every lead, every chat, flowing into one CRM. 20+ AI-powered channels across messaging, voice, email, SMS, personal accounts and custom APIs, unified under one customer record.

AI Instagram Agent

AI Instagram agent capturing DMs, comments and reactions, every interaction logged as a lead in your CRM.

DMs · Comments · Reactions

AI Facebook Messenger Agent

AI Facebook Messenger agent handling messages, comments and flows, all conversations attached to the CRM contact card.

Messages · Comments · Flows

AI Telegram Bot Agent

AI Telegram bot agent for automated replies, support flows, lead generation, and smart Telegram communication.

Bot · Support · Leads

AI TikTok Agent

AI TikTok agent for comments, direct messages, reactions, likes, and automated TikTok communication.

Comments · DMs · Reactions

AI Calls Agent

AI voice agent for inbound and outbound calls, phone numbers in 100+ countries, automated call scenarios.

Inbound · Outbound · 100+ countries

AI Ringostat Calls Agent

AI calls agent connected to Ringostat for telephony, call tracking, inbound/outbound calls, call analytics.

Ringostat · Tracking · Analytics

AI SMS Agent

AI SMS agent for sending, receiving, automating and scaling SMS communication with clients.

Global · 2-way · Automation

AI WhatsApp Business Agent

AI WhatsApp Business agent for official business communication, automated replies, broadcasts, and sales workflows.

Business API · Broadcasts · Sales

AI WhatsApp Personal Agent

AI WhatsApp personal agent for private chats, personal numbers, and all conversations inside one AI system.

Private · Personal · Unified

AI Website Widget Agent

AI website widget agent for sales, support, lead capture, and AI communication directly on your website.

Widget · Sales · Lead capture

AI Gmail Agent

AI Gmail agent for email communication, inbox automation, replies, and AI-powered email workflows.

Inbox · Replies · Workflows

AI Telegram Personal Agent

AI Telegram personal agent for personal chats, group communication, message analysis, and AI chat management.

Personal · Groups · Analysis

AI Webhooks API Agent

AI webhooks API agent for connecting any external application, custom API, automation, or AI workflow.

API · Webhooks · Custom

AI Viber Bot Agent

AI Viber bot agent for automated Viber messaging, support conversations, and AI communication flows.

Bot · Support · Automation

AI Viber Personal Agent

AI Viber personal agent for personal messaging, private chats, and AI-managed Viber communication.

Personal · Private · Managed

AI OLX Agent

AI OLX agent for managing client messages, inquiries, and sales communication from OLX in one system.

Inquiries · Sales · Unified

AI Twilio Agent

AI Twilio agent for voice, messaging, phone numbers, SMS automation, and global AI communication workflows.

Voice · SMS · Global

AI Google Agent

AI Google agent for Google-based communication, integrations, authentication, and AI business automation.

Google · Auth · Automation

AI iOS Chat Agent

AI iOS chat agent for mobile messaging and push, leads and replies flow directly into your CRM.

iOS · Push · Custom

AI Android Chat Agent

AI Android chat agent for mobile messaging and push, every interaction becomes a tracked CRM lead.

Android · Push · Custom
AI Templates for CRM

Ready-made HoReCa templates to launch your business

Twenty ready-made HoReCa templates, agent accounts and proven scenarios, pre-configured for restaurants, cafes, bars and catering.

Fine Dining Restaurant
Fine Dining Restaurant
HoReCa Restaurant

Takes reservations and manages VIP guest preferences

Casual Dining Chain
Casual Dining Chain
HoReCa Restaurant

Books tables and handles delivery orders

Cafe & Coffee Shop
Cafe & Coffee Shop
HoReCa Cafe

Takes orders and manages loyalty programs

Pizza Delivery
Pizza Delivery
HoReCa Delivery

Takes pizza orders and handles delivery logistics

Sushi Restaurant
Sushi Restaurant
HoReCa Restaurant

Takes reservations and recommends seasonal specials

Bar & Cocktail Lounge
Bar & Cocktail Lounge
HoReCa Bar

Reserves tables and handles event bookings

Bakery & Pastry Shop
Bakery & Pastry Shop
HoReCa Bakery

Takes pre-orders for cakes and special occasions

Fast Food Chain
Fast Food Chain
HoReCa Fast Food

Manages mobile orders and loyalty rewards

Catering Service
Catering Service
HoReCa Catering

Quotes catering jobs and books event service

Steakhouse
Steakhouse
HoReCa Restaurant

Reserves tables and handles wine pairings

Vegan Restaurant
Vegan Restaurant
HoReCa Restaurant

Takes reservations and handles dietary requests

Brewery & Tap Room
Brewery & Tap Room
HoReCa Bar

Reserves tables and announces tap rotations

Food Truck
Food Truck
HoReCa Mobile

Announces locations and takes pre-orders

Wine Bar
Wine Bar
HoReCa Bar

Books tasting events and recommends wines

Asian Restaurant
Asian Restaurant
HoReCa Restaurant

Takes reservations and handles delivery orders

Italian Trattoria
Italian Trattoria
HoReCa Restaurant

Books tables and recommends seasonal pasta

Buffet & Family Restaurant
Buffet & Family Restaurant
HoReCa Family

Books large parties and birthday events

Ghost Kitchen
Ghost Kitchen
HoReCa Delivery

Manages delivery-only orders across brands

Event Catering
Event Catering
HoReCa Events

Quotes wedding and corporate event catering

Multi-venue Restaurant Group
Multi-venue Restaurant Group
HoReCa Multi-venue

Routes inquiries across multiple restaurants

CRM AI Team

Build an AI team for your CRM

Assign clear roles across sales, support, operations and analytics, and power each agent with the skills your CRM workflow needs.

Agents

Sales Manager
Venue Manager
Closes deals in your CRM
Sales online
9 active tasks
Data Analyst
Reservation Agent
CRM reporting & insights
Analytics online
7 active tasks
Project Manager
Reactivation Agent
Moves leads through stages
Operations online
8 active tasks
Sales Lead
Order Coordinator
Owns the pipeline
Sales online
11 active tasks
CRM Manager
Menu Recommender
Runs the CRM workflow
Operations online
8 active tasks
CEO Agent
Pipeline Manager
Scores and routes new leads
Sales online
5 active tasks
Brand Marketer
Lead Qualifier
Handles CRM tickets & FAQs
Support online
10 active tasks
Finance Lead
CRM Manager
Never lets a CRM lead go cold
Sales online
6 active tasks
Performance Marketer
Support Agent
Runs personalized sequences
Outreach online
12 active tasks
Web Analyst
Reviews Agent
Books calls, syncs to CRM
Operations online
6 active tasks

Skills

Find the most loyal guest
Leads Scoring

Surfaces the highest-value lead in your CRM right now, ready to be contacted.

Find the top-performing dish
Team Performance

Identifies who on your team is closing the most deals and the fastest.

Find no-show reservations
Team Conversion

Ranks managers by lead-to-deal conversion rate across the CRM pipeline.

Find stalled orders
Pipeline Risk

Flags deals that have not moved between CRM stages for too long.

Find guests without a reply
Inbox Follow-up

Surfaces every contact waiting on a response, no conversation goes cold.

Find the best traffic source
Marketing Attribution

Identifies the channel delivering the most qualified CRM leads.

Find problem stages
Funnel Diagnostics

Detects the CRM pipeline stage where most deals get stuck or lost.

Find reasons for cancellations
Insights Revenue

Analyzes closed-lost deals and extracts the top reasons customers walked away.

Show sales dynamics
Analytics Trends

Plots revenue, new leads and closed deals over any time window.

Show manager workload
Team Capacity

Reports how many leads, deals and tasks each manager is handling right now.

News & Updates

What's new in AI CRM

Product updates, case studies and fresh scenarios, the platform ships weekly.

Get started

See AI CRM running on your business

Leave your details, we'll set up a live demo on your channels, with your pipeline and your real leads. No slides, no theory.

  • Personalized 30-minute demo
  • AI agent set up on your real channel
  • Deployment plan tailored to your team

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New type of CRM

This is not the CRM
you used yesterday. This is AI CRM.

Chats, leads, pipelines, calendar, outreach, automations, tasks, documents and analytics, one AI system, one Wizard command layer, zero spreadsheets.