One system for AI agents that talk to your customers

What we build

MyChatBot is a complete AI sales system for customer conversations. It combines AI sales agents, follow-ups, calls, CRM actions and human handoff in one place, so every lead gets a reply and your team steps in only when it matters.

The product is split into two platforms that share one account, knowledge and connectors:

• Sales Platform is the customer-facing assistant and its CRM runtime. It answers customers across channels, searches your product catalog, keeps leads, pipeline stages, orders and bookings, and runs native follow-ups.
• Agents Platform is where autonomous agents do work for you. Routines orchestrate repeatable work: agents, skills, connectors, knowledge and models execute the steps, and a schedule or a supported trigger starts the routine.

Customer channels include the Website Widget, WhatsApp, Telegram, Instagram, Facebook Messenger, TikTok, Viber, Gmail, SMS, OLX, Calls for AI voice, and a Webhooks API for other messaging systems. The assistant works with KeyCRM, SalesDrive, Bitrix24, Kommo, Zoho, Salesforce, GoHighLevel and HubSpot, books through Altegio or Google Calendar, and can gain abilities through a custom MCP server. See the full list on the integrations page.

How the product works, in one picture

Most setups follow the same path from configuration to production:

1. Configure. Work in the app, or connect Claude Code or Codex through MyChatBot’s MCP surfaces: the Sales-Management MCP for assistants, clients, channels, CRM and knowledge, and the Agents MCP for agents, skills, connectors and routines.
2. Test. Try the assistant in a private chat before a channel is switched on, and replay saved real conversations against new instructions.
3. Go live on the Sales Platform. Customers write or call; the assistant answers from your knowledge base and catalog, creates leads and deals in your CRM, books appointments, records orders and hands the chat to a person when needed.
4. Orchestrate on the Agents Platform. Work that has to repeat, such as a daily briefing, lead research or a weekly ops digest, becomes a validated routine that the platform runs on its own.

The Sales Platform always owns customer chats, leads, orders and pipeline state; the Agents Platform adds higher-level orchestration around them. Every documentation page is also available as Markdown. Start at docs.mychatbot.app or follow the step-by-step guides.

How we work as a team

MyChatBot is built by a small, remote-first team. People work from wherever suits them, and the team meets in person every quarter in Kyiv, Lviv or somewhere new. Some roles are based in Kyiv with a remote or hybrid setup; others are fully remote.

We hire for craft, judgement and care for the customer. In a small team each person owns a large part of the product end to end.

The people who build the product also write the guides and playbooks. Support is offered in English, Ukrainian, Russian and Polish, with other languages on request. The company line in the footer of every page reads © 2026 MyChatBot Corp · Delaware · Dover, DE 19904.

How to reach us and the community

For product questions and account help, the support page offers three channels:

• Telegram and WhatsApp are the fastest way to reach the support team during business hours, 9:00 to 19:00 EET, Monday to Friday.
• Email, through the form on the support page, is best for detailed issues, attachments and anything you want documented.

The community lives in several places: a Telegram community for daily product chat in Ukrainian, Russian and English; a WhatsApp group for partners and agency owners; a Discord server for developers; GitHub with SDKs and sample apps; YouTube with webinars and tutorials; and X for product news. Conferences, webinars and meetups are announced on the events page. Agencies, consultants and resellers who build AI agents for clients can apply to the partner program.

Careers

Open roles span product, engineering, design, sales, customer success, marketing and research. Each one is listed with its location and employment type on the hiring page.

If no listed role fits, send a general application through the form on the same page. Tell us what you build, what you care about and what you would do here. The application and your CV go by email to team@mychatbot.app, and we read every one.