NEW AI Agent CRM with Wizard Control

AI Agent and CRM System for hotels: Bookings, guests, concierge

A new type of Customer Management System. Chats, leads, pipelines, outreach, tasks, documents, analytics, all driven by AI agents and a Wizard command layer.

AI Customer Management System

An AI operating system for customer work

Ten modules. One AI layer. Everything your team needs to find leads, talk to them, close them and never let anything fall through the cracks.

01 / 08
Active Guest Chats

One command center for every guest conversation

All hotel channels, Instagram, WhatsApp, OTA messages, web chat, phone, in a single AI inbox tied to bookings, guest history and room preferences.

  • Every chat linked to booking, guest history and room status
  • AI handles bookings, pre-arrival, concierge requests, late check-out 24/7
  • VIP guests and special requests auto-flagged for management
Active Guest Chats, unified AI inbox with booking and guest profile
02 / 08
Booking Pipelines

Booking pipelines: never lose a guest

Run separate pipelines per channel (direct, OTA, group, corporate). AI scores prospects, surfaces stalled bookings, suggests next step.

  • Pipelines per channel: direct, OTA, corporate, groups
  • Booking-score on every card, abandoned-search alerts
  • AI proposes next action: discount, upsell, alternate dates
Booking pipeline, Kanban view with prospects across stages
03 / 08
Property Calendar

A calendar tied to rooms, staff and guests

Every booking, check-in, event in one calendar, tied to the guest profile and to your AI.

  • Day / Week / room / staff views with drag-to-reschedule
  • Bookings auto-attach to the matching guest and room
  • AI confirms bookings and sends pre-arrival info
Property Calendar, week view with rooms and bookings
04 / 08
Any source → AI First

Connect every channel. AI replies first to every guest

Website forms, ads, messengers, webhooks, every lead is routed through AI agents that open the conversation instantly. No cold queues. No forgotten contacts.

  • Capture from website, OTAs, DMs, phone calls and API
  • Instant AI reply through Personal WhatsApp, Telegram, Voice
  • Auto-assign by room type, group size or VIP status
Booking Outreach, hotel lead capture automation
05 / 08
Booking Triggers

AI-triggered hotel automations

Wire any external event, payment, booking, form, webhook, into a chained AI sequence. Reactivation, reminders, confirmations, upsells, delivered by agents through the right channel.

  • Webhook-driven triggers with named sequences
  • Agent instruction or custom message per step
  • Multi-channel routing, tries until it lands
Booking Trigger Outreach, hotel event-based AI
06 / 08
Guest Outreach

Personal offers for every guest segment

Segment guests by trip type, frequency, spending. AI sends personalized seasonal offers and loyalty perks.

  • Segments: leisure, business, VIP, lapsed, by stay frequency
  • AI personalizes by stay history, preferences and channel
  • Throttled, hospitality-friendly cadence
Guest Outreach, AI campaign builder for hotels
07 / 08
Property Wizard

Your AI property control layer

Wizard is a Claude-grade AI inside your hotel CRM. Ask which room type sells best, which dates fill fastest, which channel ROI to fix.

  • Ask anything across bookings, guests, rooms and channels
  • Wizard creates tasks, sends offers, manages waitlist
  • Multi-chat history per property, fully auditable
Property Wizard, AI control layer for hotels
08 / 08
Property Analytics

An AI property control dashboard

RevPAR, occupancy, ADR, channel performance, guest LTV, NPS. Wizard tells you where to fix pricing or marketing.

  • KPIs: RevPAR, occupancy, ADR, channel ROI, NPS
  • AI insights: best channels, best room types, churn risk
  • Export to PDF, Google Sheets or live webhook
Property Analytics, bookings, channels and revenue
AI Channels for CRM

AI channels wired into your CRM system

Every conversation, every lead, every chat, flowing into one CRM. 20+ AI-powered channels across messaging, voice, email, SMS, personal accounts and custom APIs, unified under one customer record.

AI Instagram Agent

AI Instagram agent capturing DMs, comments and reactions, every interaction logged as a lead in your CRM.

DMs · Comments · Reactions

AI Facebook Messenger Agent

AI Facebook Messenger agent handling messages, comments and flows, all conversations attached to the CRM contact card.

Messages · Comments · Flows

AI Telegram Bot Agent

AI Telegram bot agent for automated replies, support flows, lead generation, and smart Telegram communication.

Bot · Support · Leads

AI TikTok Agent

AI TikTok agent for comments, direct messages, reactions, likes, and automated TikTok communication.

Comments · DMs · Reactions

AI Calls Agent

AI voice agent for inbound and outbound calls, phone numbers in 100+ countries, automated call scenarios.

Inbound · Outbound · 100+ countries

AI Ringostat Calls Agent

AI calls agent connected to Ringostat for telephony, call tracking, inbound/outbound calls, call analytics.

Ringostat · Tracking · Analytics

AI SMS Agent

AI SMS agent for sending, receiving, automating and scaling SMS communication with clients.

Global · 2-way · Automation

AI WhatsApp Business Agent

AI WhatsApp Business agent for official business communication, automated replies, broadcasts, and sales workflows.

Business API · Broadcasts · Sales

AI WhatsApp Personal Agent

AI WhatsApp personal agent for private chats, personal numbers, and all conversations inside one AI system.

Private · Personal · Unified

AI Website Widget Agent

AI website widget agent for sales, support, lead capture, and AI communication directly on your website.

Widget · Sales · Lead capture

AI Gmail Agent

AI Gmail agent for email communication, inbox automation, replies, and AI-powered email workflows.

Inbox · Replies · Workflows

AI Telegram Personal Agent

AI Telegram personal agent for personal chats, group communication, message analysis, and AI chat management.

Personal · Groups · Analysis

AI Webhooks API Agent

AI webhooks API agent for connecting any external application, custom API, automation, or AI workflow.

API · Webhooks · Custom

AI Viber Bot Agent

AI Viber bot agent for automated Viber messaging, support conversations, and AI communication flows.

Bot · Support · Automation

AI Viber Personal Agent

AI Viber personal agent for personal messaging, private chats, and AI-managed Viber communication.

Personal · Private · Managed

AI OLX Agent

AI OLX agent for managing client messages, inquiries, and sales communication from OLX in one system.

Inquiries · Sales · Unified

AI Twilio Agent

AI Twilio agent for voice, messaging, phone numbers, SMS automation, and global AI communication workflows.

Voice · SMS · Global

AI Google Agent

AI Google agent for Google-based communication, integrations, authentication, and AI business automation.

Google · Auth · Automation

AI iOS Chat Agent

AI iOS chat agent for mobile messaging and push, leads and replies flow directly into your CRM.

iOS · Push · Custom

AI Android Chat Agent

AI Android chat agent for mobile messaging and push, every interaction becomes a tracked CRM lead.

Android · Push · Custom
AI Templates for CRM

Ready-made hotel templates to launch your business

Twenty ready-made hotel templates, agent accounts and proven scenarios, pre-configured for hotels, B&Bs, hostels and resorts.

Boutique Hotel
Boutique Hotel
Hotels Boutique

Books direct stays and manages VIP guest preferences

Resort & Spa
Resort & Spa
Hotels Resort

Books stays and upsells spa, dining and excursions

Business Hotel
Business Hotel
Hotels Business

Handles corporate bookings and meeting room reservations

Beach Resort
Beach Resort
Hotels Resort

Books beach stays and recommends activity packages

Mountain Lodge
Mountain Lodge
Hotels Lodge

Books seasonal stays and recommends outdoor activities

City Hotel
City Hotel
Hotels Urban

Books urban stays and recommends local attractions

Bed & Breakfast
Bed & Breakfast
Hotels B&B

Manages personal bookings and breakfast preferences

Hostel Chain
Hostel Chain
Hotels Budget

Books dorm beds and matches travelers to rooms

Luxury Hotel
Luxury Hotel
Hotels Luxury

Handles high-end bookings and concierge requests

Apart-Hotel
Apart-Hotel
Hotels Long-stay

Books extended stays and manages tenant requests

Eco Lodge
Eco Lodge
Hotels Eco

Books eco-stays and recommends nature experiences

Hotel Chain
Hotel Chain
Hotels Multi-property

Routes bookings across multiple properties

Wedding Venue Hotel
Wedding Venue Hotel
Hotels Events

Books wedding events and manages guest blocks

Conference Hotel
Conference Hotel
Hotels Events

Handles event bookings and group room blocks

Glamping Site
Glamping Site
Hotels Outdoor

Books glamping stays and outdoor experiences

Castle Hotel
Castle Hotel
Hotels Heritage

Books heritage stays and historical tours

Ski Resort
Ski Resort
Hotels Seasonal

Books ski stays and recommends lift packages

Wellness Retreat
Wellness Retreat
Hotels Wellness

Books wellness retreats and treatment packages

Boutique Inn
Boutique Inn
Hotels Boutique

Manages personalized stays and guest preferences

Pop-up Hotel
Pop-up Hotel
Hotels Event

Books event-based pop-up stays for festivals

CRM AI Team

Build an AI team for your CRM

Assign clear roles across sales, support, operations and analytics, and power each agent with the skills your CRM workflow needs.

Agents

Sales Manager
Property Manager
Closes deals in your CRM
Sales online
9 active tasks
Data Analyst
Booking Agent
CRM reporting & insights
Analytics online
7 active tasks
Project Manager
Reactivation Agent
Moves leads through stages
Operations online
8 active tasks
Sales Lead
Concierge Coordinator
Owns the pipeline
Sales online
11 active tasks
CRM Manager
Upsell Recommender
Runs the CRM workflow
Operations online
8 active tasks
CEO Agent
Pipeline Manager
Scores and routes new leads
Sales online
5 active tasks
Brand Marketer
Lead Qualifier
Handles CRM tickets & FAQs
Support online
10 active tasks
Finance Lead
CRM Manager
Never lets a CRM lead go cold
Sales online
6 active tasks
Performance Marketer
Support Agent
Runs personalized sequences
Outreach online
12 active tasks
Web Analyst
Reviews Agent
Books calls, syncs to CRM
Operations online
6 active tasks

Skills

Find the highest-LTV guest
Leads Scoring

Surfaces the highest-value lead in your CRM right now, ready to be contacted.

Find the top-performing room type
Team Performance

Identifies who on your team is closing the most deals and the fastest.

Find dropped bookings
Team Conversion

Ranks managers by lead-to-deal conversion rate across the CRM pipeline.

Find stalled bookings
Pipeline Risk

Flags deals that have not moved between CRM stages for too long.

Find guests without a reply
Inbox Follow-up

Surfaces every contact waiting on a response, no conversation goes cold.

Find the best booking channel
Marketing Attribution

Identifies the channel delivering the most qualified CRM leads.

Find problem stages in booking flow
Funnel Diagnostics

Detects the CRM pipeline stage where most deals get stuck or lost.

Find reasons for cancellations
Insights Revenue

Analyzes closed-lost deals and extracts the top reasons customers walked away.

Show sales dynamics
Analytics Trends

Plots revenue, new leads and closed deals over any time window.

Show manager workload
Team Capacity

Reports how many leads, deals and tasks each manager is handling right now.

News & Updates

What's new in AI CRM

Product updates, case studies and fresh scenarios, the platform ships weekly.

Get started

See AI CRM running on your business

Leave your details, we'll set up a live demo on your channels, with your pipeline and your real leads. No slides, no theory.

  • Personalized 30-minute demo
  • AI agent set up on your real channel
  • Deployment plan tailored to your team

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New type of CRM

This is not the CRM
you used yesterday. This is AI CRM.

Chats, leads, pipelines, calendar, outreach, automations, tasks, documents and analytics, one AI system, one Wizard command layer, zero spreadsheets.