What changed
Mass calling used to mean a call center or a robocall blast, expensive or hated. With this release, the MyChatBot Calls SDK automates outbound at scale, but every answered call lands a real conversational agent, not a recording. You get the reach of a blast with the quality of a one-to-one call.
Behavior segmentation, not one big list
Calls are triggered by behavior and attributes, a segment went quiet, a cohort hit a renewal date, a region launched. Instead of dialing everyone, the agent calls the right people with the right reason, connected to your CRM segments.
Per-region routing and script variants
One campaign can carry several language and offer variants. The agent picks the right script per recipient by region and history, so each market hears a relevant call in its own language, without three separate campaigns.
Where calls meet your pipeline
Every answered call is a tracked conversation: the agent qualifies, books, or routes to a human via Hand-off Control, and logs the outcome with a chat link. The blast becomes the top of a funnel the agent then works, instead of a list of dials nobody followed up.
How to turn it on
Connect AI Voice via the Calls SDK, define segments, set trigger conditions and script variants, and enable outbound. Every call outcome is tracked in your CRM. Available now for all teams running AI Voice on MyChatBot.