Outbound AI calls every new lead in under a minute

The challenge

Property leads from portals went cold while agents were out on viewings. By the time someone called back, the buyer had already toured two other listings.

Manual call-backs were inconsistent and nobody worked the evening enquiries.

The solution

A natural-sounding AI voice agent now owns every call, mapped directly onto MyChatBot capabilities:

• Answers on the first ring, inbound and outbound calls run on the MyChatBot Calls SDK with a natural voice, 24/7, in the caller's language.
• Books on the calendar, Google Calendar and Altegio integrations let the agent check real availability and place confirmed appointments inside the call.
• Grounded in your Knowledge Base, the agent quotes prices, stock and policy from your Business Domain docs and product feed instead of guessing.
• Every call into CRM, create_crm_lead writes the lead with a transcript and the source tagged "AI-"; lead_chat_link attaches the recording.
• Human hand-off when it counts, Hand-off Control passes complex calls to a person and Flight Control pings the team in Telegram.

Speed-to-lead dropped to under a minute and viewings tripled, with no extra headcount.

What was deployed