During service nobody could answer the phone, so reservation calls rang out and walk-in revenue was capped.
An answering machine just sent callers to the competition.
The solution
A natural-sounding AI voice agent now owns every call, mapped directly onto MyChatBot capabilities:
Answers on the first ring, inbound and outbound calls run on the MyChatBot Calls SDK with a natural voice, 24/7, in the caller's language.
Books on the calendar, Google Calendar and Altegio integrations let the agent check real availability and place confirmed appointments inside the call.
Grounded in your Knowledge Base, the agent quotes prices, stock and policy from your Business Domain docs and product feed instead of guessing.
Every call into CRM, create_crm_lead writes the lead with a transcript and the source tagged "AI-"; lead_chat_link attaches the recording.
Human hand-off when it counts, Hand-off Control passes complex calls to a person and Flight Control pings the team in Telegram.
Every reservation call is answered now, even at 8pm on a Saturday, and tables fill 27% better.
What was deployed
Agents used
Voice AgentLead QualifierAppointment Booker
Channels connected
VoiceWhatsAppWeb widget
"My staff cook. EVA answers the phone. Nobody is left on hold."
Marco Renzi
Owner
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