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Legal  /  Subprocessors

Subprocessors

Posted: June 3, 2026Effective: June 3, 2026

Third parties that help us operate the MyChatBot Service.

To run the MyChatBot Service we use a small set of trusted subprocessors. We require each to meet data-protection obligations at least as protective as our DPA, and we remain responsible for their performance. This page lists the categories of subprocessors and is updated as our vendors change.

We will give notice of new subprocessors and a reasonable opportunity to object on legitimate grounds, as described in the DPA. Enterprise customers can subscribe to change notifications through their account contact.

Current subprocessors

CategoryPurposeRegion
Cloud hosting & databaseApplication hosting, storage, and managed database for the Service.US / EU
AI model providersProcessing Inputs to return Outputs for AI features.US / EU
Payment processingBilling and payment handling.US / EU
Email & messaging deliveryTransactional and notification messages.US / EU
Analytics & error monitoringProduct performance, diagnostics, and reliability.US / EU
Customer support toolingHandling and tracking support requests.US / EU

Notes

Specific vendor names and locations are provided on request and in the version of this list shared with Enterprise customers. Connected Third-Party Services you choose to integrate are not subprocessors, your use of them is governed by their own terms, as described in the Terms of Service.

Questions: team@mychatbot.app.

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