Connecting Your Viber Bot

Step-by-step connection process

1. Navigate to the Channels tab in your dashboard
2. Select the agent you want to connect to Viber
3. Find and click the Viber tab
4. Read the brief instructions provided on the interface

Creating a Viber bot

1. Visit the Viber Partners page at partners.viber.com
2. Log in to your Viber account
3. Navigate to the "Create Bot Account" page
4. Follow the instructions to set up your bot
5. After creation, Viber will provide you with an access token

Connecting the bot to MyChatBot

1. Copy the access token provided by Viber
2. Paste the token into the designated field in the MyChatBot Viber channel settings
3. Click "Save Changes" or "Connect"
4. Toggle the switch to turn the connection on
5. Optionally, specify a reply delay for messages

Important notes

You need a Viber account to create a bot. Each bot is associated with a specific Viber account. Once connected and turned on, your agent will immediately begin responding to messages.

Video demonstration

Watch the video above for a visual guide on connecting your Viber bot.