Support

We're here to help

Pick your channel, chat with us on Telegram or WhatsApp, send an email, or ask our AI assistant. Average response time: under 1 hour during business hours.

Pick your channel

All four work. Telegram and WhatsApp are fastest; email gets you a documented thread; AI assistant is instant.

Telegram

Fastest channel. Average response under 5 minutes during business hours.

Open Telegram

WhatsApp

Direct line to our support team. Same speed as Telegram, just a different channel.

Open WhatsApp

Email

Best for detailed issues, attachments or audit trail. We reply within 4 business hours.

Send email

AI Assistant

Instant answers to common questions. If we can't help, we route you to a human.

Ask AI now

Ask our AI assistant

Built on the same platform we sell. Answers most questions instantly; routes anything complex to a human.

AI Support Assistant

Ask a question, describe your problem, or pick a topic below.

Common topics
Quick actions
Book a demo Email support Telegram WhatsApp Open guides Become partner API docs Talk to a human

Send us an email

For complex issues, attachments or things you'd like documented. We reply within 4 business hours.

Email support

Tell us what's going on. Attach screenshots if helpful, we'll get back fast.

Thanks! We've received your submission and will get back to you within 1 business day.

Quick answers

The most common questions we get. Click to expand.

How fast do you respond?
Telegram and WhatsApp: usually under 5 minutes during business hours (9-19 EET, Mon-Fri). Email: within 4 business hours. AI Assistant: instant.
Is support available in my language?
Yes. We offer support in English, Ukrainian, Russian and Polish. Other languages on request.
Do I need a paid plan to get support?
All plans include support. Higher tiers get faster SLA and dedicated success managers.
Can you help me set up my account?
Yes. New customers get a free 30-min onboarding session. Book it via the AI assistant above or email us.
What if I need urgent help out of business hours?
Enterprise plan customers get 24/7 priority support with a 30-min response SLA. For others: AI assistant works around the clock.

Explore other sections

Everything we've built, one click away.

Blog
Notes from the team, product launches, engineering deep-dives, AI research.
Events
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Hiring
Join us. Open roles across product, engineering, design and more.
Guides
Step-by-step tutorials, playbooks and reference materials.
Cases
47 customer stories across 23 industries.
Community
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Become a partner
Build AI agents for businesses. Get the platform, training and revenue split.
Pricing
Simple, transparent plans. Sales / Voice / Support packages.