Before you start: 3 things to have ready
Connecting a Facebook Page takes about five minutes, but the result is only as good as what you bring. Have three things ready: admin access to the Page, your product and policy data (a Product Feed or spreadsheet plus Business Domain docs), and a clear scope for what the agent should and should not handle. A focused agent beats a clever one.
Step 1, Connect the Page
In MyChatBot, open Channels and pick Facebook. Authorize and grant access to Messenger and comments, the capability discovery step, where the platform learns what it is allowed to do for you. Connection is instant, and every comment and DM now lands in front of your agent.
Step 2, Give the agent its Knowledge Base
Upload Business Domain docs and connect a Product Feed (XML) or Product Spreadsheet. This is the agent's memory: it answers price, stock and policy from facts, with Agentic Search pulling only the rows it needs. Skip this and the agent guesses, do not skip it.
Step 3, Wire CRM, calendar and hand-off
Connect your CRM, KeyCRM, SalesDrive, Kommo, HubSpot and more, so the agent runs create_crm_lead and create_crm_deal with a chat link. Add Google Calendar or Altegio for bookings. Then set Hand-off Control: the stop-word, conditions, and silent hand-off, with Flight Control notifying your team in Telegram. This is permission scoping, how far the agent acts before a human steps in.
Step 4, Test, schedule, go live
Run a few test comments and DMs, let the Configuration Wizard battle-test the instruction, and confirm the replies sound like your brand. Set the Agent On schedule with graceful degradation after-hours, turn it on, and watch the first threads. Five minutes to connect; the payoff is a Page that replies, qualifies and routes around the clock.