What changed
A personal Viber mixes everything, hot leads, paying clients, and the noise of group chats and one-offs. With this release, MyChatBot reads and labels every conversation by importance, so your inbox sorts itself: deals on top, noise out of the way, nothing critical buried.
Importance labels, applied automatically
The agent reads intent and applies CRM Labels & Statuses, new lead, active client, needs-you, low priority, in real time. You open Viber and immediately know which chats actually move money today, instead of scrolling past dozens.
It handles the routine, surfaces the rest
Low-priority and FAQ-style messages get a helpful reply automatically. Anything that needs you is flagged and pushed to the top, with Flight Control pinging you in Telegram. The result is an inbox that triages itself before you even look.
Segmentation that drives your day
The same labels power smart follow-ups and re-engagement, so quiet leads get a nudge and active clients get priority. Your day is organized by what matters, not by whoever messaged last.
How to turn it on
Connect your personal Viber, link your CRM, define your importance labels, and enable inbox sorting. Every conversation is labeled and tracked with a chat link. Available now for everyone running personal Viber on MyChatBot.